Providence Health & Services Registrar in Missoula, Montana
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Providence is calling a Registrar (Patient Registration, Variables, 0.0 FTE) to Providence St. Patrick Hospital in Missoula, Montana. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.
In this position you will:
Creating a consistent and exceptional patient experience throughout the patient interview process.
Assess patient ability to complete the admission process prior to receiving services or going to their hospital rooms; in some instances, may require bedside registration.
Alert clinical staff if patients need immediate attention.
Ensure patients are registered in a timely manner, ensuring accounts are complete, compliant, and billable and do not require rework or intervention.
Provides armbands in a timely manner and verifies all information on the armband with patient to ensure accuracy.
Request, collect and document co-pays from patients effectively and efficiently within EMTALA guidelines where applies.
Escort and/or direct patient appropriately once registration completed.
Secure patient's valuables in accordance with PH&S procedures, providing appropriate validation documentation and storing valuables in safe as needed.
Return valuables to patients at discharge and complete valuables log.
Ensure order entry tasks are completed timely and accurately.
Process in-house patient work queues timely and accurately.
Ensure all relevant documentation is scanned timely and accurately.
For worker comp/labor and industries patients, ensure forms are filled in promptly and accurately and follow through with patients for signature and completion.
Present ABN’s and ensure signatures are obtained.
Ensure all computer system entries are completed accurately and timely.
Maintain accurate, clear, concise, and complete account notes and other relevant information.
Closely adhere to set schedules and handle time standards.
Promote PH&S as a premier service organization by treating customers with compassion and respect.
Identify, resolve and escalate major issues and service failures that impede success.
Maintain confidentiality of all patient demographic, medical, and financial information, ensuring proper handling and disposal of confidential documents and adherence to HIPAA.
Comply with all applicable Federal, State, and local laws, regulations, and requirements as well as PH&S policies and procedures in all aspects of job performance.
Required qualifications for this position include:
H.S. Diploma or GED
1 year of experience in customer service or healthcare registration
Preferred qualifications for this position include:
Some college level course work preferred particularly Medical Terminology or Medical Assistant coursework
Previous registrar and third party payor experience
Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS)
About the hospital you will serve.
Providence St. Patrick Hospital in Missoula, Montana has more than 250 licensed beds and serves patients from 17 counties. We have been recognized as a Thomson Reuters Top 100 Hospital, have achieved Magnet status granted by the ANCC, and have earned the Premier Award for Quality award repeatedly, as well as received numerous other awards. Missoula is halfway between Yellowstone and Glacier National Park. It is a university city of 65,000, surrounded by big sky, scenic mountains, forests and renowned rivers.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Schedule: On Call
Job Category: Patient Services
Req ID: 301457