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Providence Health & Services Pre-Authorization Specialist - Pain and Spine in Missoula, Montana


Providence is calling a Pre-Authorization Specialist (Pain and Spine, Day Shift, 1.0 FTE) to Providence Medical Group Montana in Missoula, Montana. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

In this position you will:

  • Demonstrates values/service excellence. Employee’s actions evidence the values and mission of Providence Medical Group.

  • Demonstrates knowledge of EPIC software initiating authorizations/referral and ensuring approval/denial and communicating decision back to the physician office.

  • Demonstrates accurate and proficient use of computer technology.

  • Obtains third party liability information.


  • Accepts objective suggestions for improved performance.

  • Handles conflicts and concerns. Seeks resolution in a timely and professional manner.

  • Communicates information to appropriate person(s) accurately and timely.

  • Assures that inter/intra departmental documentation is recorded, distributed and filed accurately and timely.

  • Attends unit staff meetings (80%).

  • Utilizes computer technology as required by department.

  • Takes ownership and accountability for meeting defined expectation and ongoing development.


  • Employee completes all tasks and duties accurately and timely within assigned shift. Demonstrates initiative to perform job duties autonomously.

  • Attends mandatory and other education offerings per department and hospital requirements. May assist with education on the unit.


Preferred qualifications for this position include:

  • High School Diploma or GED

  • Associate's Degree in Business, Billing or Coding

  • 2 years experience in healthcare setting

  • Experience using technology

About the clinic you will serve.

Providence Medical Group includes over 30 primary care, specialty clinics and healthcare groups throughout western Montana focused on treating patients at all stages of their lives. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Montana-Missoula

Req ID: 324214